We don't replace a spring or an opener when a cheaper fix will hold. If a roller swap or a track realignment solves it, that's what we'll quote, even though a full replacement pays better. We also won't promise a same-day fix on every job - some opener boards and specialty parts aren't something we carry on the truck, and if yours needs an order, we'll tell you that instead of stringing you along. We don't do new construction installs as a sideline business; we work on doors that already exist and need fixing or replacing, on houses that are already standing. And we won't quote a price over the phone for anything beyond a basic spring or opener swap - a door that's been rusted, bent, or jury-rigged by a previous owner needs eyes on it before we'll put a number on paper. If that's not the answer you wanted to hear, it's still the honest one.